Returns are accepted only under the following conditions:
The return must be received by Long Hair Dont Care within 30 days of purchase.
The returned item must be unworn and in new condition.
All returns are subject to a $5.00 restocking fee per package.
After receiving the returned item, Long Hair Dont Care will credit the customer's account for the original purchase price minus the $5.00 restocking fee. Long Hair Dont Care will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Long Hair Dont Care. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. In a case of a missing package on international orders we will offer a 70% refund, we will not be able to send out a second package. It is also your responsibility to contact the post office and file a claim for the missing package.
To return/exchange an item, print out your email invoice and mail that along with your item back to us (1084 Industrial Park Drive, Orem, Utah 84057) write on the invoice what you would like returned or exchanged. Once we receive it we will send you the new product or process a refund to your account.
PLEASE NOTE, WE CAN NOT OFFER A RETURN OR EXCHANGE ON ANY OF THE SWIMSUITS.
LHDC RETURN INSTRUCTIONS:
Please mail shirt along with short note with correction to be made too:
1084 Industrial Park Drive
Orem, Utah 84057
Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
If at any time you are having trouble with your return or have any unanswered questions, please send an email to support@LHDC.com. Thank you